YOUR SATISFACTION

IS OUR PRIORITY

Round-the-clock 
service

The assistance or support  for our current clients  is offered by our consultants 24-7 via email.  

Services at
affordable prices

The services are flexible and customizable to meet the individual requirements or requests of the clients at the most reasonable prices

Our 
business hours

Mon - Fri 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
Sunday 9:00 am - 12:00 pm

Efficiency

Efficiency in consultancy can be measured by several factors:

Timeliness: Consultants should deliver their services promptly, meeting deadlines and providing solutions within agreed-upon timeframes.

Effectiveness: The advice and recommendations provided should be accurate, practical, and aligned with the client's objectives and needs.

Resource Utilization: Efficient consultancy involves optimizing resources, such as time, expertise, and tools, to achieve the desired outcomes for the client while minimizing unnecessary costs or waste.

Communication: Clear and open communication between the consultant and the client is essential for efficient consultancy. This ensures that expectations are understood and met throughout the consulting engagement.

Client Satisfaction: Ultimately, efficiency in consultancy should result in high levels of client satisfaction, where clients feel that they have received value for their investment and achieved their desired outcomes.

Discretion

Business discretion principles:

Confidentiality: The ability to keep sensitive information private and not disclose it to unauthorized individuals.

Judgment: Making careful and considered decisions, particularly when dealing with delicate or sensitive matters.

Tact: Handling situations delicately and with sensitivity, especially when dealing with potentially sensitive topics or individuals.

Professionalism: Conducting oneself in a manner that reflects well on one's character and reputation, often involving refraining from engaging in gossip, rumors, or other behaviors that could be perceived as unprofessional.

Respect: Showing consideration and regard for the feelings, privacy, and boundaries of others.

Dependability

The most important values of the business:

Reliability: Consistently performing tasks or fulfilling commitments in a timely and consistent manner.

Trustworthiness: Being seen as honest, ethical, and worthy of confidence in one's actions and decisions.

Consistency: Demonstrating a pattern of behavior or performance that is stable and predictable over time.

Accountability: Taking responsibility for one's actions and decisions, and being willing to answer for them if necessary.

Adaptability: Being able to adjust to changing circumstances or requirements while still maintaining a high level of performance and reliability.

Our promise

Presence

Fast, reliable 
service

For businesses which expect their needs to be addressed promptly and efficiently without sacrificing quality

No compromise

Expert 
consulting

 Our commitment to maintaining high standards and ensuring that the processes, procedures, and outputs within a work system meet or exceed predetermined quality benchmarks. 

Our team

Our small but efficient team, will assure the performance of the  Quality Management System implementation and development of your business. The team consists of a Lead auditor, business analyst and business administrator.

Mihaela-Artimiza Vlasceanu

Lead Auditor

 A lead auditor play a critical role in ensuring the effectiveness of audit processes, promoting continuous improvement, and helping organisations achieve and maintain compliance with relevant standards and regulations.

Alexandru Eremia

Business Analyst

As a business analyst (BA)  the main role is to analyse an organization or business domain (real or hypothetical) and documents its business or processes, assessing the business model or its integration with technology.

Andreea Eremia

Business support administrator

Overall,  the business support administrator plays an important role in ensuring the efficient functioning of the organisation by providing administrative support and assistance across various areas of operation. This contribution helps to streamline processes, enhance productivity, and support the achievement of organizational goals.

 

Contact us

Telephone: 07388800681

E-mail: contact@docucare-xpert.co.uk

Address: Emmanuel Close, Mildenhall, IP28 7PF

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